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June 10, 2021/Digital Transformation, Work /by Vagisha Arora

Disruption and transformation are two sides of the same coin. While disruption is abrupt, slow, and chaotic, transformation is structured, measured, and impacts the coming decades. But when it comes to technology, the lines before disruption and transformation get blurred. What starts as disruption soon takes the form of transformation and eventually becomes a revolution. And that is what has been happening to the world for the past few decades.

Technology has exponentially increased the speed and rate of production that a business can operate at, leading to increased revenue generation and overall productivity. Studies have shown that companies that used automation technology in their operations were 31% more productive than their counterparts. Due to these sudden yet expected changes, the future of modern business looks is expected to change course frequently.

The Future of Work

The definition of work is changing rapidly. Massive global changes in our current global and political environment have completely revolutionised and reshaped the way we work and generally function in our day-to-day lives. Owing to the influence of advancements in digital technology and changing societal expectations, many businesses and organisations have adopted a new definition of ‘work’.

Intelligent Automation and New Opportunities

Intelligent automation is a cognitive technological combination of RPA (Robotic Process Automation) and AI used to automate complex non-routine business processes and tasks. Intelligent automation tools can process both structured data, such as purchase orders and customer inquiries, and unstructured data, such as emails and voice messages. This means that even tasks that require creativity, intuition and analytical thinking can be performed almost completely autonomously using intelligent automation solutions. This presents a new opportunity to divert human resources to more high-level organisational tasks.

Changing Workforce With Artificial Intelligence

The term ‘workforce’ has now evolved to include both human employees and intelligent computerised machines. With this change, employees will have to familiarise themselves with artificial intelligence machines and solutions. Furthermore, intelligent AI machines will soon widely be used to supervise organisational tasks and measure a business’s efficiency rate. 54% of business executives stated that the adoption of AI solutions in the workplace boosted their overall productivity.

The Need For Collaboration

With the rise of electronic digital social channels such as email, communication volume has increased exponentially over the past few years. Technological advances have transformed not only productivity but also organisational culture. Communication and collaboration in businesses have progressed significantly, improving employee performance and talent retention.

The Rise of Low-Code Solutions

Low-code software platforms are an extremely beneficial approach to application development for users with little to no traditional coding experience. Low-code solutions usually contain a variety of visualisation tools and drag and drop features that make application development much easier and accessible than ever before. As remote functioning will become an increasing priority for businesses in the future, low code solutions will play an even more vital role in business operations.

Crust’s Futuristic Low-Code Solutions

Crust’s open-source software solutions can help your business adapt to the constantly evolving definition of ‘work.’ Crust’s advanced user interface has a multitude of different tools such as visualisation and graphic features, as well as pre-built user templates and dashboards. These can be seamlessly customised to fit your organisation’s needs and requirements. Try a demo so that you can see how low code solutions will completely transform your business in the future.

Tags: automation, Digital Transformation, Future, Low Code, Service Solution, Team Collaboration

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